Size Info:
Size (cm) | Length | Width | Height |
S | 35 | 8.5 | 20 |
M | 40 | 13 | 26 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The. Product just like in photos and i like it very much is comfortable just that i'm a little small for my little dog she weighs almost 5 kilos next time i'll buy a bigger size. I take a month to bolivia
I liked it very much, it is very light and comfortable and they seem to like it too. A lot of people have asked me where i bought it.
Carrying bag reached saratov for 2 weeks, really liked, neatly sewn, though a bit large, took for a toychik weighing 3,2 kg height in the withers 26,5 cm, length 40 cm.
The whole space bags. Pretty good bag. My cat is big, weighs more than 5 kg. and fills the entire space bags. Recommend.
Just what i needed.
Cool bag, it's perfectly packed. Seller 5 +) only shortcomings is bags, then that is not adjustable length of handle (
Better than the photo thank you very much store
Planting bags is very comfortable!! Great bag!
The bag is super, came in less than a month. the cat is still getting used to it. it's slightly uncomfortable to sit it down, but it's a matter of habit. thanks to the store.
Convenient
Perfect fit adult cat, excellent materials, arrived fast
The order came quickly, to peter in two weeks. My dog weighs 1 kg, back 20 cm. Feels comfortable. Places a lot, even plays inside)))
Super fast within
Thank You
Material OK attention is on the right side on the other hand too small for my cat 3.2kg received in 2 weeks
Super Bag, very well made.
Ideal Size for my dog