- Item Type: Pet’s Bathing Tools
- Material: Silicone
- Function: Remove Dirt and Mud from Paw
- Size M: 6.3 x 11.2 x 8.2 cm / 2.48 x 4.41 x 3.23 inch
- Size L: 7.3 x 12.2 x 9.2 cm / 2.87 x 4.80 x 3.23 inch
Package Includes:
- 1 x Pc
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Furry Frend (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfurryfrend.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great tool clean well paws without stressing the animal. Size M was great for a medium sized dog with 25 kg. THE product material and workmanship is great. Were 17 business days for the SP.
In ukraine, the parcel came in 3 weeks. The view is good, for labrador just right.
Came to moscow in a week. Whole. Good
Bien
It needs to be filled almost entirely to make it work, still my dog is afraid because he must be very upset about the pads. He only let me do it once, now run away if he sees it.
Came our cleaning machine for dog paws ^_^ ordered for labradorica (1 year, girl), but on the size it is already as a full adult rib))) took the largest size, it came quickly (15 days in my opinion), it was tracked, the paws clean with a bang! The color took blue, and did not lose it was the most beautiful) {before that in life i saw other colors presented from this store}, take it will not regret) especially the owners of large dogs! With the seller did not communicate because there were no needs, sent quickly! All good and clean dog paws!
Packing is excellent, the goods are good. Thank you.
For an adult labrador did not fit
The jar came very quickly, packed in a box and a doll. Everything came, despite the crumpled box. Let's try... Our french seems to like
Size L is perfect for my golden retriever. Only 9 days to come. My dogs likes it very.
Delivery to st. petersburg 10 days, the size of the shepherd came up.
Well received negative
Great for labrador size l. our girl has delicate paws and it is nice to wash them here, thanks for the invention, a small pollution removes perfectly
Good thing but for my spitz and this size is too big)
The perfect product, identical to the photo.