- Item Type: Pet GPS Tracker
- Material: ABS
- Size: 50 x 30 x 15 mm
- Voltage: 5 V
- Positioning Accuracy: 5 m
- Weight: 30 g
- Features: Pets, Pet Care, Pet GPS Tracker, GPS Tracker Collar, Mini GPS Tracker
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Furry Frend (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfurryfrend.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Compliant item, fast delivery.
All right
Shvidko was delivered, normal yakosti, якщо dog only shows the abduction of 200-500 metriv, and якщо 5v on the obnogo city sit todi all ok up to 1 m exactly)) працюґ on 4g
Fast shipping and excellent wrapping
Received the items as described and good packaging.
The order came in 22 days in mykolaiv. The tracker is good, charging enough for 2 days if the upgrade time put for 10 minutes. Gps tracking with 5 meters error, and lbs with 20 meters error. There are many more different functions; search by sound, send sms notifications, one-way listening, vibration. The thing is good. I recommend those who have animals, especially a dog. I took for the cat but a bit too big. Seller recommend!
Perfect article, store very helpful to explaining in case of problems! Need 10 stars
The parcel came quickly, well packed. Until we checked, then we will add a review
The tracker is good, the best of proven. But there are 2 minuses-stupid fastening (ears not from the same side) and there is no way to change the ip address and accordingly switch to another program
Perfect product
Delivery 4 weeks. Look good. Need to check condition and test device.
Everything Ok!!
The accuracy of the beacon leaves much to be desired. Even in open terrain, the difference can be up to 50 meters. On the collar sits almost not noticeable. Rubber and tight cover. There is a call button on the hot number. Very loud speaker and sensitive microphone. So the dog found can call the owner through this gadget. The charge, according to my calculations, when updated once in 30 minutes, should be enough on the grandfather. Traffic consumes a penny. 25kb per day when updated every 30 minutes.