Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The cat is delighted. Ordered size m
For York 2,7 kg everything came perfectly. The house is just super! Thanks to the store.
Belle maison
Excellent fabricant
Il est arrivé des semaines pour trois. Tout ok
conformément à l'annonce. Cependant fermeture éclair un peu faible..expédition en 10 jrs.
La maison est grande, a vraiment aimé le chat
J'adore ça.
Maison Cool. Le chien a immédiatement grimpé. J'ai le yorkshire mini. La taille m est la plus, les endroits avec une marge, seront où étirer. Il est bon que l'oreiller soit intérieur avec une serrure, laver facilement,.
Excellent stand!!! La forme a pris immédiatement après le déballage, cousu bien, toutes les mèches fonctionnent, l'oreiller peut être lavé, la taille est parfaite pour 3. chihuahua mensuel pesant 1 kg. je recommande le produit et le vendeur.
Excellente maison, je recommande, livraison rapide, avant l'heure indiquée, le produit correspond à la description.
Tout super
Grande maison pour les chats, tout est merveilleux! Merci!
J'ai beaucoup aimé tout
Les marchandises sont arrivées dans 15 jours. Correspond entièrement à la description, sans excès d'odeurs, bien emballé, sans dommage. Le chat a immédiatement pris une nouvelle maison) merci au vendeur, je recommande!
Belle maison! Comme sur la photo. Pour 2,5 semaines livrées. Mais mon chaton refuse toujours de s'assoir dedans... Merci quand même!✌️
Juste atas)
Il aime ça, il est gentil. Correspond!
Très bien, appelé peu instable une fois que vous avez un côté openmaakt. Dans les 7 jours livrés pas normalement rapidement!
Merci beaucoup au vendeur! La maison a vraiment aimé mes bandits. Immédiatement grimpé et est allé au lit. Merci encore et dix étoiles!!!
Est venu plié, mais après avoir assemblé la forme tient. Très agréable en externe et au toucher. Légèrement faible-murs et matelas fins. Avait une odeur forte, dans quelques jours sur le balcon a altéré. Après lavage, la forme tient. En général, je recommande. Taille moyenne adapté pour chat petit et moyen
Great condition, thanks for everything
Conveniently assembled, inside the pillow is true not thick, but you can fill
Came quickly. A little back wall was not correctly sewn snake .. Mostly everything is fine. Cat sits in the house)
Of course it costs its money.